Terms & Conditions

20:01, Tuesday 10th February 2026

Terms and Conditions

By booking an appointment with at KHT you agree to the following terms:

• Cancellation Policy: Please provide at least 24 hours' notice for any cancellations or rescheduling, any changes to appointments between 12h-24h will incur £10-£20 depending on treatment. Any last minute cancellation or missed appointments will be fully charged. 

• Arrival Time: Please arrive 5–10 minutes before your scheduled appointment to complete any necessary forms. Late arrivals may result in a shortened treatment time to ensure the next client is seen on schedule.

• Health Disclosure: It is your responsibility to inform the therapist of any medical conditions, allergies, or injuries before the session begins.

• Professional Conduct: We maintain a strictly professional environment. Any inappropriate behavior or remarks will result in the immediate termination of the session without a refund.

• Right to Refuse: We reserve the right to refuse service to anyone under the influence of alcohol or drugs, or if a medical condition makes treatment unsafe.

Thank you for your cooperation and for choosing Klaudia's House of Therapy.